Earlier this summer when Blue Lake Public Radio (WBLU – Twin Lake, Michigan) ran into a problem they needed it to be fixed.
“One of the 1kW transmitters that we use for our repeater in downtown Grand Rapids went down,” said Klay Woodworth, Director of Broadcasting for BLPR.
Blue Lake Public Radio had two options.
“Our choices were to bundle up the old unit and send it in for repair or purchase a new unit,” Woodworth said.
“We chose to purchase a new unit and then get the older one overhauled so that we would have a back-up.”
That’s when Broadcast Electronics stepped in.
BE acted swift by building, testing, and delivering a new STX-1kW transmitter within 48 hours of hearing about the issue.
“From the first call we made to BE, customer service was excellent. Our staff was able to secure the equipment we needed and BE had it prepared and shipped out to us very quickly,” Woodworth explained.
“We were only operating at reduced power for a few days. BE was also efficient in getting our old unit overhauled and back to us.”
Not only did Blue Lake Public Radio receive the product they were in search of, the transmitter also came at a suitable price.
“Costs for all services and equipment were very reasonable,” Woodworth added.
“Our licensee (Blue Lake Fine Arts Camp) is actually a summer camp for kids which counts its pennies; so this was very much appreciated!”
The complete package from Broadcast Electronics, especially the service from start to finish, was remarkable.
“I would definitely recommend BE to another radio station,” Woodworth said.