Choosing the right Transmission and Studio equipment for your business is crucial. Your entire business and your reputation depend on selecting the right partner to help you succeed.
We are the TV and Radio equipment manufacturer that gives you the confidence to trust that you’ve got a solid foundation for growth.
The Elenos Group Customer Service team is organized around a set of core principles that keep our Customers as the central focus of everything we do. We recognize our customers as real people with real lives, and we understand the impacts and pressure that come with unforeseen technical problems. We have committed to making sure you always speak directly with a someone friendly, knowledgeable and efficient. Product manuals are easily found on our online support portal (http:\\bdcast.com\support), and you have ready access to your support history. The Elenos Group Customer Service team now serves as the lead in customer experience management, which plays an important role in ensuring customer satisfaction and generating customer promotion through referrals and recommendations.
In 2020, the Customer Satisfaction Surveys that were completed resulted in a 92.6% average of positive feedbacks
For 60 years, we’ve delivered Best in Market Performance through higher power efficiency, better technical specifications, and less downtime than others in the industry.
Our attention to engineering design, build quality, and high workmanship standards means that means that BE products “just work”. Engineers love the set it and forget it peace of mind they get when using BE transmitters.
Our goal is to give you the absolute best customer experience in the business. To us, that means building professional friendships that are based on trust and partnership.
It means being there for you when and how you needs us. It means supporting you in times of trouble, and it means helping you get the most out of your BE investment.
From the latest in digital TV and Radio technology such as the best digital TV modulator available, to the highest power density FM transmitter, the most full-featured audio automation system and the most reliable AM low power transmitter available – we’ve got it.
And there’s very rarely a problem we can’t solve, so we have your complete broadcast needs covered.
Our customers choose BE because they share in our values. Serving a company’s broadcast needs is a HUGE responsibility that we take very seriously.
Our values are: teamwork, clear and proactive communication, quality workmanship, and a commitment to industry best practices. These key ideals enable us to serve our customers in exceptional ways. We truly care about our customers and our industry and we want to be seen as business partners for life.
