Broadcast Electronics

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Detailed support request


Detailed Support Request


Requests for service for BE products and technologies may be submitted by e-mail, telephone or the form below.


Emergency service for all products can be obtained 24 hours a day, every day via telephone. Regular customer support hours are 8:00 AM until 5:00 PM US Central Time, Monday through Friday, except for US holidays.


Submissions via our web form will receive a response from a BE Technical Services representative within one business day. If you determine that you require immediate assistance, contact BE Technical Services at the telephone number or e-mail address on the Technical Services home page.


If requesting support for AudioVAULT/Digital Studio Products, please refer to the AudioVAULT Troubleshooting document for reference concerning typical information that you may be asked to provide.


Name *
Company *
Call Letters *
E-mail *
Phone *
Product Type *
Product model number or application *
Serial number (if available)
Brief description of how product is used *
Detailed description of issue or question *
Preferred contact method *
Code *


Contact Us


phone: +1 217.224.9600