Requests for service for BE products and technologies may be submitted by e-mail, telephone or the form below.
Emergency service for all products can be obtained 24 hours a day, every day via telephone. Regular customer support hours are 8:00 AM until 5:00 PM US Central Time, Monday through Friday, except for US holidays.
Submissions via our web form will receive a response from a BE Technical Services representative within one business day. If you determine that you require immediate assistance, contact BE Technical Services at the telephone number or e-mail address on the Technical Services home page.
If requesting support for AudioVAULT/Digital Studio Products, please refer to the AudioVAULT Troubleshooting document for reference concerning typical information that you may be asked to provide.
